Communication Skills Course: Better Communication in English

Course benefits

  • Understanding how communication works
  • Gaining active listening and responding skills
  • Managing your assumptions more effectively
  • Working to your communication strengths
  • Best practice in using tools of communication
  • Managing communication for success

Who should attend?

This course is for those professionals who are looking to strengthen their communication skills and work more confidently with others.

Course content

Day 1 The process of communication
Seven ways to improve your conversations
The skills of enquiry
The skills of persuasion
Communicating around a table
Day 2 Professional e-mail communication
Telephone manners & being effective
Preparing and making a presentation
Day 3 Communication from start to finish
Timing – when to communicate
Setting clear goals for your communication
Scenarios - typical areas of practice
Conclusion of the course

Course fees

Three days (15 hours) 700 zł
480 zł
per person if group of 3
per person if group of 5
One day (5 hours, Day 2 only) 285 zł
185 zł
per person if group of 3
per person if group of 5

Course fees are to be paid in advance to our bank account – details on enquiry.

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